Cherry Masha Industries, operating under the trade name Frameco, and owner of the website http://www.frameco.co.in (hereinafter referred to as “Website”, “we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “user”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or interact with our services.

1. Information We Collect

We collect information that you provide to us directly and automatically when you use our Website.

1.1 Information You Provide

• Contact Information: When you contact us through our Website, you may provide your name, email address, phone number, and other relevant information.
• Inquiry Information: When you submit an inquiry through our Website, you may provide information about your project, including details about the type of door or window you are interested in, dimensions, and desired features.
• Account Information: If you create an account on our Website, you will provide your username, password, and other personal information.
• Payment Information: If you make a purchase through our Website, you will provide your payment information, such as your credit card number, billing address, and other related details.

1.2 Information We Collect Automatically

• Usage Data: We automatically collect information about your use of our Website, such as your IP address, browser type, operating system, referring/exit pages, and date/time stamps.
• Device Information: We may collect information about your device, such as your device type, unique device identifiers, and mobile network information.
• Location Information: We may collect your location information if you enable location services on your device and grant us permission to access it.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Website and services: We use your information to operate and maintain our Website, provide you with access to our services, and improve our offerings based on your feedback and usage patterns.
• To respond to your inquiries and requests: We use your contact information to respond to your inquiries, process your requests, and provide customer support.
• To personalize your experience: We use your information to personalize your experience on our Website, such as providing you with relevant content and recommendations.
• To communicate with you: We use your contact information to send you newsletters, promotional materials, and other updates about our products and services.
• To analyze and understand our users: We use your information to analyze and understand how our Website is being used, identify trends, and improve our services.
• To protect our Website and users: We use your information to protect our Website from unauthorized access, use, or disclosure, and to prevent fraud and other illegal activities.

3. Sharing Your Information

We may share your information with third-party service providers who assist us in providing our services, such as:

• Payment processors: To process your payments.
• Website hosting providers: To host and maintain our Website.
• Marketing and analytics providers: To help us understand and improve our services.

We may also disclose your information if required by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information about your use of our Website. Cookies are small text files that are placed on your computer or mobile device when you visit a website. We use cookies to:

• Remember your preferences: To remember your login information, language preferences, and other settings.
• Analyze website traffic: To understand how our Website is being used and improve our services.
• Deliver targeted advertising: To show you relevant advertisements based on your interests.

You can control the use of cookies through your browser settings. However, if you disable cookies, you may not be able to access all features of our Website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no website or online service can guarantee complete security.

6. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal information. You can exercise these rights by contacting us at the email address provided below.

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: info@frameco.co.in

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India.

11. Dispute Resolution

Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of India.

By using our Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.